FAQ's

Accounts

Click the forgot my password link or contact our service team (+44 (0)1327 876769).

Contact our service team (+44 (0)1327 876769) & request a copy.

No you can pay by credit card, please provide us with details where to send the invoice.

Contact the service team (+44 (0)1327 876769) who will be happy to help.

Orders

Contact our service team (+44 (0)1327 876769) to discuss the nature of your problem.

Contact our service team (+44 (0)1327 876769) as soon as you realize you need to add to your order.

Debit/Credit card, Mastercard, Paypal, Bank transfer, and we can offer credit.

Contact the service team (+44 (0)1327 876769) who will be happy to help.

Delivery

We would wait until your entire order is in stock before dispatching it. Split shipment incurs additional courier fees.

Contact the service team (+44 (0)1327 876769) for updates.

Contact the service team (+44 (0)1327 876769) to investigate the matter.

We provide FedEx tracking.

Yes, this is fine.

Returns

Contact the service team (+44 (0)1327 876769) to investigate the issue.

Contact our service team and they will send you a return form.

You have 30 days to return an item.

International Orders

Yes, we offer worldwide delivery.

We use internationally renowned carrier companies.

Step 1: Add products to the basket. Step 2: Go to checkout. Step 3: Sign up and create an account. Step 4: Select your country and fill in your details. Step 5: Confirm details. Step 6: Make payment.

Contact us via: Sales@cablectrix.co.uk

We would order the product from the manufacturer and on average it would take 7-10 working days to arrive at our warehouse. We would wait until your entire order is in stock before dispatching it.

Yes there is: Within Europe: £135 Outside Europe: £150.

Yes you can, on Your Details page - select collection and provide us with the collection details (Courier details, date/time etc).

FAQ's